Technical Support

The Source of Truth.

No marketing fluff. Just direct answers pulled straight from the Cliprr source code regarding performance, privacy, and the 7-day trial.

Trial & Licensing
How exactly does the trial work?

The trial starts the moment you first launch the app. It is valid for 7 calendar days or 45 application launches. Once purchased, the trial popup will disappear forever.

What happens after 7 days?

Once the trial period or launch count is exhausted, the app will require a Lifetime License key to unlock the engine.

Hardware, Logic & AI
Does Cliprr use my GPU?

Cliprr uses the CPU (libx264) for video encoding to ensure maximum compatibility. However, if you have an NVIDIA GPU with CUDA, Cliprr will automatically use it to accelerate AI transcription via faster-whisper.

What if my internet cuts out?

Cliprr is resilient. If the stream connection fails, a watchdog waits for ~3 minutes before stopping the monitor. Clip downloads also feature a 4-tier retry system with automatic backoff.

Are there limits on VOD size?

No. There are no hard-coded limits on VOD length or file size. The analyzer is only bounded by your local disk space and processing power.

Do I need Ollama to use Cliprr?

No. Cliprr works without local AI setup. Ollama is optional and only used if you want stronger local title suggestions.

What model does Cliprr use for local AI right now?

The current recommended local setup is Ollama with qwen2:7b. You can follow the full instructions on the AI setup page.

Where do I set up Ollama and qwen2:7b?

Use the dedicated AI Setup page. It walks through installing Ollama, running qwen2:7b, and returning to Cliprr.

Files & Privacy
What operating system is Cliprr for?

Version 1.0, is strictly for Windows operating systems. While Mac will be supported in the next update.

Where are my clips saved?

By default, live clips land in %APPDATA%\Cliprr\library_clips. Longform VOD exports are stored in per-session folders under %APPDATA%\Cliprr\processed.

What Twitch permissions are needed?

Cliprr requests 'clips:edit' and 'chat:read' to monitor spikes and generate clips. We use standard Twitch OAuth, meaning your password is never seen by the app.

Can I analyze local files?

Yes. Engine B supports both Twitch VOD URLs and existing local .mp4 files for hot-block analysis.

Technical Transparency

Built for Power Users.

Cliprr is a local-first application. No hidden cloud fees, no data harvesting. Just a high-performance tool for serious content creators.